Delivery Policy

SeoShip is an online service. Nothing is shipped physically.

Credits

Credits are added to your account as soon as your payment is confirmed — normally within a few seconds. You will see the new balance in your dashboard.

Lookup results

Results are delivered on screen in your browser, usually within a few seconds of running a lookup, and can be exported as CSV or JSON. Your past lookups stay in your Activity page.

If something is not delivered

If your payment went through but the credits do not appear within 30 minutes, email [email protected] with the payment reference and we will add them or refund you.